Client Access

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MyWave Portal

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Crichton Brandon Jackson & Ward
3011 Armory Drive, Suite 250
Nashville, TN 37204

Telephone: (615) 383-9761

Employee Benefits

A significant challenge for most businesses today relates to managing employee benefits and finding the balance between providing the best possible benefits package while containing costs. Crichton Brandon Jackson & Ward draws upon its considerable expertise and experience to assist employers to reach that goal. Through our products and capabilities, we provide comprehensive services to support employers. The products we offer include:

  • Group Medical
  • Group Dental
  • Vision
  • Group Life/AD&D
  • Disability
  • Work Site/Voluntary Products
  • Wellness Program
  • Employee Assistance Programs

Employee Benefits Services

  • Coordinate overall employee benefits program
  • Benefit and cost analysis for fully insured and self-insured programs
  • Evaluation and implementation of cost containment procedures
  • Implementation support of policy changes with carriers
  • Review & implement cost containment procedures
  • Updated benefit comparisons
  • Benefit audits
  • Assistance with escalated claims issues
  • Coordination of employees/dependents enrollment
  • Educate staff on new administrative procedures
  • COBRA/Section 125 & FSA resources
  • Benefits process management
  • Comprehensive benefits administration

Benefits Administration

  • Audit carrier statements on a monthly basis to ensure accurate client payment
  • Track employee eligibility
  • Enrollment packages/information
  • Answer employee enrollment, benefit and claims questions
  • Process all enrollments, changes and terminations with the carriers
  • Submit payroll updates
  • Act as a liaison between the client, COBRA, Section 125 & FSA administrators
  • Maintain active and terminated employee benefit files
  • Claims resolution
  • Manage short and long term disability process
  • Notify employees of benefit plan changes
  • Online enrollment

Additional Services

  • Provide resources for COBRA, HIPAA and FMLA through MyWave®
  • Hiring & Screening
  • Customized website through MyWave®
  • Actuarial Services; groups of 500+
  • Benefit Statements

To learn more about our services, please contact Todd Harrison at (615) 986-6247 or tharrison@cbjw.net

2008 Employee
Benefits Survey